AI product
Designing for AI uncertainty
How should interfaces behave when the system cannot guarantee the output?
Essay in progress
Thinking
Good product decisions begin with better questions. These are working notes, not published credentials.
AI product
How should interfaces behave when the system cannot guarantee the output?
Essay in progress
Craft
Why implementation constraints should influence product design.
Essay in progress
Strategy
How to prioritise when every opportunity looks important.
Essay in progress
Research
Why behaviour is often more valuable than what users say.
Essay in progress
Execution
Why shipping is part of product discovery.
Essay in progress
Systems
What physical systems can teach us about digital experiences.
Essay in progress
Sub-section
A repeatable structure for taking a product apart — customer first, opinion last.
There's the friction.
In the queue